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Today’s post is from Coley Clark, BancTec’s chairman of the board and chief executive officer. This year marks BancTec’s 40th anniversary, and I want to take a moment to recall its decades of success and the events that helped make BancTec the leading BPO company it is today. In 1982, Time’s Man of...
BancTec’s Michael Alfonsi is featured in “Strategies for Success: Alternatives to In-House Processing,” a recent publication of TransactionDirectory.com. BancTec’s managing director of financial transaction processing services and finance transformation solutions discusses industry best practices...
Outsourcing inbound mail processing does more than improve mailroom efficiency. Our solution is capable of processing very high volumes of incoming items – up to 100 documents a second. It opens the mail, scans the contents, and identifies each document. Each item is then electronically distributed...
A Forbes magazine column last year included an endorsement of BancTec’s approach to BPO. After a personal experience with outsourcing left Mark Gibbs less than pleased, he wrote, “The reality is that outsourcing (whether it’s to a firm down the road or a company over in Mumbai) in and of itself...
For the third-consecutive year, BancTechas been listed in the FinTech 100, an international ranking of the top technology providers to financial services companies worldwide, in recognition of BancTec’s global financial transaction automation and document management services. American Banker and...
The managing, storing and sharing of information have a huge impact on businesses, but many companies lack the processes, technology and personnel for effective document management. Frequently, document management is a nonstrategic back-office function. Resources and employees dedicated to it can...
BancTec is expanding its Center of Excellence in Dallas to accommodate the growth of its BPO business. The center has provided accounts payable processing and document management services, and now will offer remittance processing. Maria Allen, senior vice president and president of the Americas for...
BancTec recently announced we have increased our global presence with the expansion of our BPO facility in Noida, New Delhi. The expansion of the Indian center strengthens BancTec’s global network of 19 Centers of Excellence across Europe, APAC and the Americas. Mark Fairchild, senior vice...
When an organizationpartners with a BPO company, there is an exchange of trust. The organization entrusts the BPO company to complete the specified tasks with an expected degree of proficiency and timeliness. And the organization often entrusts the BPO with secure data. Data breaches should be a...