Utilising innovative and intelligent solutions, Exela provides unique opportunities for the arts & recreation industry to improve the customer experience and improve backoffice processing efficiency.
Arts & Recreation Solutions & Services
Utilising innovative and intelligent solutions, Exela provides unique opportunities for the arts & recreation industry to improve the customer experience and improve backoffice processing efficiency.
Exela helps the arts and recreation industry by providing integrated solutions and outsourced services that effectively raise the bar for business processing. Clients can quickly, efficiently, and cost-effectively manage, process, and store a range of documents, including customer memberships, refunds, card receipts, invoices, and more.
Arts and recreation companies can partner with Exela for growth, as intelligent customer experience management can help reduce attrition, and targeted marketing campaigns and brand awareness can help attract more customers.
Intelligent communication and presentment for automated client engagement, through any media channel (SMS, chat, voice, print, email and mobile)
Senior-level Enterprise Architects, Consultants, and Project Managers with extensive domain expertise in all areas of the Arts and Recreation space, provide consulting for solution engineering, fraud management, compliance, and the legal domain
Manage Employee, Customer & Vendor contracts, Facility Leases, and other critical documentation, through identification and extraction of key terms, content summarisation & abstraction, amendment tracking, language translation, and monitoring/alerts
High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality.
Robust exception management solutions and payment gateways for the management of physical and electronic lockbox, receivables, cash, and expenses
Multi-channel ingestion, integration, and navigation for internal and external documents
Content summarisation tool with routing to appropriate departments, alerts/notifications, and archival/retrieval
Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts & notifications and corresponding customer responses
Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications
Credit reporting as well as pre-delinquency, third party debt, and legal collections
Optimise business processes through a highly configurable design studio, which enables a business to create its own industry-specific document or case management workflow
Secure and compliant on-premises and/or cloud-hosted data archival for real-time data visibility, document management, and reporting
Intelligent communication and presentment for automated client engagement, through any media channel (SMS, chat, voice, print, email and mobile)
Senior-level Enterprise Architects, Consultants, and Project Managers with extensive domain expertise in all areas of the Arts and Recreation space, provide consulting for solution engineering, fraud management, compliance, and the legal domain
Manage Employee, Customer & Vendor contracts, Facility Leases, and other critical documentation, through identification and extraction of key terms, content summarisation & abstraction, amendment tracking, language translation, and monitoring/alerts
High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality.
Robust exception management solutions and payment gateways for the management of physical and electronic lockbox, receivables, cash, and expenses
Multi-channel ingestion, integration, and navigation for internal and external documents
Content summarisation tool with routing to appropriate departments, alerts/notifications, and archival/retrieval
Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts & notifications and corresponding customer responses
Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications
Credit reporting as well as pre-delinquency, third party debt, and legal collections
Optimise business processes through a highly configurable design studio, which enables a business to create its own industry-specific document or case management workflow
Secure and compliant on-premises and/or cloud-hosted data archival for real-time data visibility, document management, and reporting