Exela services

What We Do

Our business process analysts will work with your business, IT and operations teams to design a transformed operation that provides you with a service to deliver agreed business focused outcomes through a predominantly transactional commercial model.

Key Features

How we do it

We achieve more for less, because we have in-house consultants, operational and technology professionals to optimise the business process
We have our hands directly on the technology levers - we are more agile because we are close to the technology and we have more control

We invent

If there is a gap in the market, or we have a specific need, Exela designs and manufactures both hardware and software technology solutions to bridge the gap

Production management

We use our unique in-house Operations Management Methodology to optimise production management, control and flexibility

Process re-engineering

We simplify processes, remove waste and add value
We use modelling tools that test ‘what-if’ scenarios prior to deployment

Analytics and reporting

Our analytics tools help us to understand the problem at hand
We have created an MI platform to provide online operational and client reports

Technology

We implement our own technology platforms, including scanning, data extraction and workflow, to deliver increased operational efficiencies and improved audit controls

Automation

We use our case management and Business Process Management (BPM) tools to automate complex business processes

Robotics

Our in-house robotics technology tools are not constrained by expensive licence costs and provide us with the tools to automate repetitive processes and easily to integrate to both your systems and third party systems via existing User Interfaces (UI’s), accelerating the time to business benefits realisation

Best Shore

We leverage the scale of our global operations network – both nearshore and offshore – with BPO centres in North and South America, Europe, India and China