40000  
Branch offices using remote and mobile capture
400 TB 
Electronic data stored on platform
1 B 
Documents presented annually
58 M  +
Payment transactions daily

What we offer

 

Whether you need help with account origination, accounts payable management, claims processing/payment, mailroom automation, or customer experience management, Exela offers solutions built on years of insurance industry expertise.

Exela can help you
• save money by eliminating paper forms,
• get the right information to your agents wherever they're located,
• store policy documents in a secure format,
• improve customer service by providing instant access to records,
• deliver claims payments electronically, and
• provide end-to-end automated accounts payable solutions.

How We Can Help

 

Enterprise Information Management

Multi-channel ingestion, integration, and navigation for internal and external documents

Content summarisation tool with routing to appropriate departments, alerts/notifications, and archival/retrieval 

Learn more about this Service


Financial Services

Robust exception management solutions and payment gateways for the management of physical and electronic lockbox, receivables, cash, and expenses

Learn more about this Service


Business Process Management

Optimise business processes through a highly configurable design studio, which enables a business to create its own industry-specific document or case management workflow 

Learn more about this Service


Business Communication Services

Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications

Learn more about this Service


Unified Communication Services

Intelligent communication and presentment for automated client engagement, through any media channel (SMS, chat, voice, print, email and mobile)

Learn more about this Service


Contract Management

Manage customer contracts, leases, and other critical documentation through identification and extraction of key terms, content summarisation and abstraction, amendment tracking, language translation, and monitoring/alerts

Learn more about this Service


Consulting

Senior-level Enterprise Architects, Consultants and Project Managers with extensive domain expertise in all areas of the Property and Casualty Insurance industry, provide consulting for solution engineering, fraud management, compliance, and the legal domain

Learn more about this Service


Communication Monitoring

Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts & notifications and corresponding customer responses

Learn more about this Service


Debt Collection

Credit reporting as well as pre-delinquency, third party debt, and legal collections

Learn more about this Service


Scanning Hardware & Software

High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality.

Learn more about this Service


Storage, Destruction, Archival & Retrieval

Secure and compliant on-premises and/or cloud-hosted data archival for real-time data visibility, document management and reporting.

Learn more about this Service

Enterprise Information Management

Multi-channel ingestion, integration, and navigation for internal and external documents

Content summarisation tool with routing to appropriate departments, alerts/notifications, and archival/retrieval 

Learn more about this Service


Financial Services

Robust exception management solutions and payment gateways for the management of physical and electronic lockbox, receivables, cash, and expenses

Learn more about this Service


Business Process Management

Optimise business processes through a highly configurable design studio, which enables a business to create its own industry-specific document or case management workflow 

Learn more about this Service


Business Communication Services

Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications

Learn more about this Service


Unified Communication Services

Intelligent communication and presentment for automated client engagement, through any media channel (SMS, chat, voice, print, email and mobile)

Learn more about this Service


Contract Management

Manage customer contracts, leases, and other critical documentation through identification and extraction of key terms, content summarisation and abstraction, amendment tracking, language translation, and monitoring/alerts

Learn more about this Service


Consulting

Senior-level Enterprise Architects, Consultants and Project Managers with extensive domain expertise in all areas of the Property and Casualty Insurance industry, provide consulting for solution engineering, fraud management, compliance, and the legal domain

Learn more about this Service


Communication Monitoring

Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts & notifications and corresponding customer responses

Learn more about this Service


Debt Collection

Credit reporting as well as pre-delinquency, third party debt, and legal collections

Learn more about this Service


Scanning Hardware & Software

High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality.

Learn more about this Service


Storage, Destruction, Archival & Retrieval

Secure and compliant on-premises and/or cloud-hosted data archival for real-time data visibility, document management and reporting.

Learn more about this Service

Request a Call Back