Working with government organisations across the globe, Exela provides specialised management services and processing solutions.
Public Sector Solutions & Services
Working with government organisations across the globe, Exela provides specialised management services and processing solutions.
Between increased regulatory compliance requirements, rising litigation concerns, and tightly squeezed budgets, the public sector is faced with increased scrutiny. Whether you need integrated solutions for processing claims, applications, payments, or case management, Exela solutions help public sector organisations, at both a local and a national level, to achieve more responsive and cost-effective business processes.
Exela helps the public sector manage:
• Data preservation
• Information sharing
• Cost reductions
• Multichannel mailroom automation
• Application processing
• Operational efficiency improvements
• Back office processes
• Case arrangement
• Workflow
• Regulatory compliance
Intelligent communication and presentment for automated client engagement, through any media channel (SMS, chat, voice, print, email and mobile)
Senior-level enterprise Architects, Consultants, and Project Panagers with extensive domain expertise in all areas of the Local, State, and Federal spaces, provide consulting for solution engineering, fraud management, compliance, and the legal domain
Manage Benefits administration, Employee and Vendor contracts, Facility Leases, and other critical documentation, through identification and extraction of key terms, content summarisation & abstraction, amendment tracking, language translation and monitoring/alerts
High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality.
Robust Exception Management solutions and payment gateways for the management of physical and electronic lockbox, receivables, cash, and expenses
Specialised services reduce cost through end-to-end workers compensation, tax and Medicaid processing
Multi-channel ingestion, integration, and navigation for internal and external documents
Content conversion and summarisation tools with routing to appropriate departments, alerts/notifications, and archival/retrieval
Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts & notifications and corresponding customer responses
Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications
Credit reporting as well as pre-delinquency, third party debt, and legal collections
Optimise business processes through a highly configurable design studio, which enables a department to create its own application-specific document or case management workflow
Secure and compliant on-premises and/or cloud-hosted data archival for real-time data visibility, document management and reporting.
Intelligent communication and presentment for automated client engagement, through any media channel (SMS, chat, voice, print, email and mobile)
Senior-level enterprise Architects, Consultants, and Project Panagers with extensive domain expertise in all areas of the Local, State, and Federal spaces, provide consulting for solution engineering, fraud management, compliance, and the legal domain
Manage Benefits administration, Employee and Vendor contracts, Facility Leases, and other critical documentation, through identification and extraction of key terms, content summarisation & abstraction, amendment tracking, language translation and monitoring/alerts
High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality.
Robust Exception Management solutions and payment gateways for the management of physical and electronic lockbox, receivables, cash, and expenses
Specialised services reduce cost through end-to-end workers compensation, tax and Medicaid processing
Multi-channel ingestion, integration, and navigation for internal and external documents
Content conversion and summarisation tools with routing to appropriate departments, alerts/notifications, and archival/retrieval
Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts & notifications and corresponding customer responses
Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications
Credit reporting as well as pre-delinquency, third party debt, and legal collections
Optimise business processes through a highly configurable design studio, which enables a department to create its own application-specific document or case management workflow
Secure and compliant on-premises and/or cloud-hosted data archival for real-time data visibility, document management and reporting.