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Later this year, the U.S. Supreme Court is poised to approve much-needed amended rules on e-discovery. These rules will offer guidance for companies and their document management policies. Despite the clarification to these rules, however, companies are likely still going to maintain their costly...
Businesses can save money by sending certain labor-intensive, intricate processes elsewhere. But for a long time, the thought was that these processes had to be sent far, far away in order to be profitable. It’s a common misconception, but outsourcing doesn’t need to be on the other side of the...
Have you heard this joke before? A man visits his bank manager and says, “How do I start a small business?” The manager replies, “Start a large one and wait six months.” Yes, the economy has struggled lately. But the bank lending crisis of 2008-2009 caused a lot of financial institutions to step...
at would you do with a million dollars? Buy a new house, go on a year-long vacation, start a business, or buy a small island. A million dollars is a lot of money, but it’s not every day that someone ponders what to do with 92 quadrillion dollars. Actually, $92,233,720,368,547,800 to be exact. Chris...
When looking for a suit, the first thing you do is find a salesperson to measure you. He pulls out his cloth tape. The neck, shoulders, chest, arm length, if any of these measurements are off, you just wasted a lot of money. Occasionally, what you want isn’t even available in your size. It’s a...
Not all that long ago, businesses kept records in file folders, contact information in Rolodexes, and images in manila envelopes. But in the last few years, businesses have seen an explosion in the collection and analysis of digital information, which has been given the ominous moniker Big Data....
As President Barack Obama’s Affordable Care Act starts to take hold nationwide, the opportunities are beginning to come into view. And aside from patient care, one of the biggest changes may be a boon to the business process outsourcing world: There will be paper. Lots of paper. The United States...
The worldwide BPO market is expected to pass $200 billion in value by 2017, Massachusetts-based IDC Corporate announced in a recent report, but U.S.-based growth is expected to trail worldwide growth. Worldwide BPO is forecast to grow at a 5.7-percent compound annual growth rate, while U.S. growth...
BancTec set up shop in Orlando today to showcase its Intelligent BPO (iBPO) methodology at Fusion 2013 at the Coronado Springs Resort. The BancTec team wanted attendees to relax with a smarter way to outsource. To get them in the mood, they offered free massages to attendees. At the conference,...