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The Exela Blog
Read. Discover. Apply. Repeat
BancTec, a global leader in business process outsourcing (BPO) and financial transaction automation, today announced that one of its vice presidents, Michael Alfonsi, will speak during May at two conferences, discussing disruptive trends in operational treasury and the future of outsourcing....
With the physical architecture of computing and processes continuing to decline, cloud computing has become the hot commodity in nearly every corner of the business process outsourcing world. But is cloud computing right for your company? When cloud computing first became popular, analysts thought...
Third in a series In healthcare, automating every step of the pre-adjudication cycle – meaning anything that happens before the payment of a claim – allows claims to be processed more efficiently and more accurately. As claims processing improves, auto-adjudication rates rise and the total cost per...
Second in a series The review, investigation and processing of claims can be time-consuming and prone to human error. By initiating an advanced healthcare claims processing system, you can alleviate many of these issues and ensure the accuracy of all claims processed. Paper and electronic data...
Companies often neglect the appropriate planning and analysis that should take place prior to making outsourcing agreements. When choosing an outsourcing solution, a company must manage employee concerns and objections. Common objections to outsourcing include costs, loss of control, future...
BancTec’s Intelligent BPO (iBPO) is called the smarter way to outsource because it does more than just outsource an ineffective process. The proprietary four-step iBPO methodology addresses the root causes of process inefficiency in a process detailed in the infographic below. The four steps in...
BancTec’s Michael Alfonsi discusses how BPO solutions are no longer an either/or proposition. Companies now can have both/and when it comes outsourcing and co-sourcing document management. Although the BPO market has not grown as fast as many people had expected, Alfonsi describes how the low-...
Today’s companies want lower costs, reduced business risk, enhanced customer service and improved business intelligence from theirBPO Company. The best way to achieve these goals is through automation and optimization. But many companies are uncertain about how to undertake complex pre-outsourcing...
This week BancTec is at the 15th Annual Utility Payment Conference in San Diego to exhibit its PayCourier solution and Intelligent BPO (iBPO) methodology at Booth 100 at the Town & Country Resort Hotel and Conference Center. “BancTec has served the utility sector for decades, and we are excited...