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Business owners who resolved to wean off paper check processing this year might bounce that resolution off their list, if only because paper check processing is still incredibly popular among U.S. businesses and vendors. According to a survey by the Association for Financial Professionals released...
Amid this week’s Apple announcement fanfare was the introduction of Apple Pay, an attempt to give consumers a safer way to make payments without a physical credit or debit card. While it’s unpopular to bet against Apple, this new offering won’t revolutionize the payment processing industry for one...
There is an exchange of trust every time a customer hands his or her credit card to a retailer. Recent cyber attacks on Target and Neiman Marcus have raised concerns about the overall security of the transaction system. Consumers and retailers can mitigate the risks by re-evaluating risky behavior...
There are more best practices in paper bills than you think. Everyone knows there’s a cycle to generating, outbound mailing, receiving and processing a paper bill. The financial troubles since 2008 taught us all about time, working capital and DSO (the average number of days that a company takes to...
Once a company concludes it no longer wants to deal with the physical limitations and costs associated with using paper, it needs to begin the task of digitising its existing systems and business processes. That transition can be difficult and getting employees — whose primary focus is not on...
Not all business process outsourcing (BPO) providers are alike. The majority of outsourcing firms are made up of traditional providers that will “handle your mess for less” by duplicating an already inefficient process at lower, offshore rates. BancTec’s offers something different, and...
The insurance industry is one of the most paper-intensive industries out there. Applications, proposals, underwriting, administration and change forms, reimbursement forms, claim forms, annuity forms, life insurance forms, health insurance forms, auto insurance forms, disability forms, supplemental...
The security of medical records is a sensitive issue recognised by industry leaders in healthcare. The most effective claims processing is accomplished with automation technology that offers advanced pre-adjudication services. These services take care of everything that happens before the payment...
Looking at the year ahead, experts predict that banking industry leaders will build on technological advancements to develop capabilities that contextualise the massive troves of transaction data that institutions have from consumers. In the first part of this short series, we discussed the...