Read. Discover. Apply. Repeat
The Exela Blog
Read. Discover. Apply. Repeat
As the technology changes, people have less need for brick-and-mortar bank branches. Customers can deposit cheques, transfer money, pay bills, find ATM locations, check their balances and more, either entirely on their personal computers or mobile devices. While research indicates a large...
Information that can make customer service faster and more efficient is contained in a variety of documents companies receive by mail — warranty cards, product registration cards and new enrollment applications. But that information is only useful after the data is visible. That visibility can come...
E-commerce has become so integral to booking air travel that it’s easy for passengers to forget that real people are working behind the scenes to facilitate these transactions. Even at the airport, the first human interaction a customer encounters is likely with a government employee, not an...
Some businesses are stubborn to adopt e-invoicing. More than being cost-effective and a more streamlined process, e-invoicing represents the future of invoice processing. However, with the right technology, an experienced BPO provider can help you get over your addiction to outdated paper processes...
New mobile credit card apps allow organisations to process transactions online, through a tablet or smart phone. These popular apps are especially tempting for small businesses or sole proprietorships that see it as an easy way to accept plastic. The market is competitive with companies such as...
Organisations can cut costs by centralising and automating the processing of inbound transactional content – any content of an inbound document that initiates a business transaction on the back end. Thef irst post in this short series discussed centralised versus distributed processing, re-use of...
Inbound transactional content – any content from an inbound document that initiates a business transaction on the back end – takes many forms: invoices, application forms, insurance claims, purchase orders, change-of-address forms, even complaint letters. Each of these contains different pieces of...