BancTec Brings Business to Fukushima, Japan

June 21, 2013
Christal White

Two years ago, a massive tsunami swept through Fukushima Prefecture, triggered by an earthquake off the coast of Japan. The damage caused a meltdown at a nearby nuclear reactor, leading to a tragic domino effect that has shaken the fractured community. Recovery has been slow, but the return of...

Don’t Get Caught in a Wave of Summer Credit Applications

April 28, 2015
Michael Alfonsi

The peak travel season for 2015 is already shaping up to be much different from 2014. For starters, the economic conditions are ripe to churn out a huge harvest of family vacations domestically and abroad. Here’s a look at a couple of those economic factors that could mean big queues of families...

Banking Trends for 2015: Context, Digital, Mobility

January 20, 2015
Michael Alfonsi

This is the year of mobile and contextual data, or so say the five-dozen financial industry experts queried for a recent article in “The Financial Brand.” Experts predict industry leaders will build on technological advancements from the past to develop mobile technologies that contextualize the...

Best Practices for Regulatory Compliance with Financial Services

January 13, 2015
Michael Alfonsi

Following the financial crisis of 2007 and 2008, the federal government enacted the Dodd-Frank Wall Street Reform and Consumer Protection Act in 2010 to prevent another financial collapse like it. The act has far-reaching affects across the country’s financial services industry, which brings with...

Growth in Peer-to-Peer Lending Could Be Problematic

December 9, 2014
Michael Alfonsi

Despite the industry forecasts predicting an increase in holiday spending on Black Friday (see our post on Black Friday), retailers reported they actually saw a dip of 11 percent compared to last year for the weekend following Thanksgiving, according to the National Retail Federation. For those...

BPO Support for Credit Card Issuance During the Holiday Season

December 2, 2014
Michael Alfonsi

Black Friday, the Friday after Thanksgiving that officially opens the holiday shopping season in the United States, has origins as far back as half a century ago when employees would call in sick to work in order to enjoy a four-day weekend. This, according to lore, was before the “day after...

Banking Industry Makes a Comeback

August 27, 2014
Michael Alfonsi

According to a story written in the Wall Street Journal earlier this month, the U.S. banking industryhas posted its second-highest profit in 23 years in the quarter that ended June 30th. That’s $40.24 billion in net income, just below the record $40.36 billion recorded in the first quarter of 2013...

How Will Speech Recognition Software Impact Electronic Health Records?

June 17, 2014
Vincent Vallejo

Speech recognition is not, in and of itself, the final solution in clinical documentation. However, as the technology improves, healthcare providers may rely on it more and more. According to a new report, nine out of 10 hospitals plan to expand their use of front-end speech deployment. It’s an...

Why Did Bitcoin Fail?

February 28, 2014
Michael Alfonsi

What was the first indicator that Bitcoin might be a risky investment? Was it the silly name? The convoluted explanation for how it derives value? That it was invented by a mysterious developer with a fake name? And yet, currently, about 12.3 million bitcoins are in circulation. There are many...

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