COMMUNICATION IS THE KEY TO GREATER RESULTS

Knowledge of the contractual details at the time of registration will assist the patient and the facility in providing the best possible outcome. By having the managed care agreement loaded into the calculation engine and a copy of the patient’s insurance card, the hospital will have the ability to determine an accurate estimate once the procedure is added to the equation.

This service includes all contractually obligated payers: managed care, Managed Medicare, Managed Medicaid, Traditional Medicare and Tricare.

Exela’s fees are a fixed monthly fee.

This can be a stand-alone service; however, it is a key ingredient of Exela’s calculation engine as well as Exela’s Concurrent Underpayment Identification and Recovery analysis.

We have 2 questions:

1. Would you like to improve communications with your patients about their balance?
2. How much would you save if the patient paid at registration?