How HIPAA Risk Analysis Can Reduce Costs for Your Organization

May 27, 2014
Vincent Vallejo

The proliferation of medical data is turning data management into risk management. Every healthcare provider must be aware of the security risks when handling patient information. For instance, on May 14, 2012, federal prosecutors charged a medical technician with violating HIPAA (Health Insurance...

Will Bundled Payments Lead to Higher Quality Healthcare?

April 29, 2014
Vincent Vallejo

As the deadline forHITECH complianceapproaches, the BancTec iBPO blog will continue to focus on issues of interest to healthcare organizations. Last week, we looked at the opportunities available with an improveddocument management solution for EMR. This week, we will explore the challenges to...

New Study Shows BPO Revenue Is Expected to Increase

April 14, 2014
Sue Barnhill

This upward trend is supported by an improving overall economy and rising revenue in the human resource, finance and accounting, customer relations management and insurance sectors. All provide a large portion of BPO business. “Additionally, rising wages and increased operating costs associated...

Virtual Healthcare Explores New Ways to Serve Patients

April 1, 2014
Vincent Vallejo

When it came tohealthcare, in the past, there were two options: either the doctor made a house call and came to you or you went to the doctor. However, virtual care may become an increasing significant third alternative. In many regards, patients are already turning to virtual solutions — with or...

HITECH Applies Pressure for the Adoption of Digital Medical Records

March 6, 2014
Vincent Vallejo

October may seem far off, but for physicians and hospitals, the rush is on to comply with HITECH (Health Information Technology for Economic and Clinical Health Act). This mandate requires the adoption of electronic records by the Fall 2014 deadline. If hospitals fail to do so, they face penalties...

The U.S. Government Shutdown’s Impact on Healthcare and Healthcare BPO

October 8, 2013
Vincent Vallejo

The U.S. federalgovernment’s partial shutdown entered its seventh day as of Monday. More than 800,000 federal employees across dozens of agencies were furloughed, causing certain service-providing departments across the country to shutter. Additionally, preschool programs like Head Start,...

Healthcare BPO and National Health IT Week

September 17, 2013
Vincent Vallejo

The 8th annualNational Health IT Week is being held this week, September 16th to 20th. The week consists of events in Washington DC and across the country. It’s a collaborative forum where public and private healthcare constituents work in partnership to educate industry and policy stakeholders on...

The Affordable Care Act Simplified and Its Impact on Outsourcing

August 20, 2013
Vincent Vallejo

On October 1st, less than two months away, the health insuranceexchanges portion of the Affordable Care Act (ACA) will go into effect. The ACA is a large and complicated law – nearly 1,000 pages long. Some portions went into effect as of 2010 with major provisions phased in by 2014 and remaining...

New Market Research Shows Growth in Healthcare BPO

August 13, 2013
Vincent Vallejo

With the ever-changing landscape of the U.S. healthcare system, the U.S. healthcare business process outsourcingmarket is undergoing a significant transformation. This year, the U.S. healthcare payer, provider, and pharmaceutical outsourcing markets are valued at $11.1 billion, $6.8 billion, and $...

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