Read. Discover. Apply. Repeat
The Exela Blog
Read. Discover. Apply. Repeat
Change is a constant reality in any business. New products. New technology. New ideas. However, once in a while, there are seismic shifts that completely transform the way business is done. In the past few years,business process outsourcing has become a truly global industry. Strategic partnerships...
There has been a shift in what customers are looking for from a BPO company. For years customer strategies were focused solely on labor arbitrage. They wanted to utilize offshore resources to lower costs. Today, while cost is still an issue, customers’ motivations are changing, a new study shows....
At BancTec, we value technological leadership. We distinguish ourselves from most BPO providers by powering our state-of-the-art Centers of Excellence with our own proprietary hardware and software. And when we extend our capabilities through technology partnerships, we leverage these relationships...
About 80 percent of invoices are still on paper, and it’s estimated that U.S. companies spend tens of billions of dollars every year on paper-based invoice processing. By automating AP invoice processing, businesses can enjoy reduced cycle times, increased visibility into the process, improved...
Is your business trying to improve efficiency and define business processes? Mailrooms don’t have to be the last bastion of utter inefficiency. An automated inbound mail process can optimize processes and workflows throughout your business. Organizations differ, but yours may find even more ...
Implementing digital mailroom solutions can result in significant process improvements and real return on investment. But inbound mail processing doesn’t happen overnight. Once centers are up and running, there is a optimization process that needs to take place: Observe, Orient, Decide and Act, or...
Today, for all the emphasis on “going green,” companies are still printing hard-copy paper documents like never before — to the tune of 4.5 trillion pages yearly, according to BancTec industry studies. Why? Many companies recognize the need to digitize documents and implement better content...
The Veterans Benefits Administration is in the second year of a two-year plan to overhaul its claims processing system in order to eliminate the disability claims backlog that came to a head in 2010. At that time, the administration experienced an influx in disability claim forms that strained its...
When disability claims are backlogged in insurance queues, nobody wins. The insurance company’s resources become strained and it’s difficult for it to rebound to a regular process/review schedule. Disabled claimants might see delays in the fulfillment of their claims. For many of these applicants,...