Collections Management
Industry leading recovery rates.
Extensive infrastructure and collections network.
Flexible, scalable global operations.
Contingency fee structure.
Experienced staff offer industry best practices.
Licensed in all 50 US states.
Overview
Bay Area Credit, an Exela Technologies brand, has more than 50 years of comprehensive collections services experience working with Fortune 100 companies, liquidating numerous types of first and third-party debt. We deliver industry-leading collections services through extensive infrastructure and collections experience, along with our proprietary debt management platform.
Our highly experienced staff handles debt at any delinquency stage, as well as first-party soft collections, including bill reminders and notifications.
We operate on a results-based, contingency fee model. We don’t get paid unless you do.
Core Collections Services
- Complete Case Management.
- Pre-Charge-Off, Early Out, Pre-Collect, Primary, Late Stage.
- Inbound / Outbound (Live, IVR, SMS, Email, Print & Mail).
- Address Services & Advanced Skip Tracing.
- Knowledge Discovery & Rich Customer Profiling.
- Analytics, Predictive Modeling, and Risk Assessment.
- Payment Negotiations.
Proprietary Collections Platform
Our multimedia contact management system provides exceptional recovery rates by combining desktop advisor software with mobile apps, a web-based payment portal, and omni-channel, semi-automated inbound and outbound communications.
Data Collection & Management
With our advanced data enrichment and consolidation system, we aggregate historical and consumer data from various sources to help build detailed profiles that enable improved outreach, analytics, reporting, and predictive modeling. When combined with waterfall skip tracing, we are able to prioritize accounts with the highest probability of success in order to maximize your returns.
Integrated Dashboard
Your integrated dashboard gives you access to real-time data and the details of your entire portfolio, as well as the ability to drill down into the specifics of individual accounts.
Champion-Challenger Program
Already working with a collection agency? We would be happy to accept a portion of your account assignments and compete with your existing service provider to demonstrate our superior performance. Ask us for more information on our Champion-Challenger program.
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